Certificate III in Investigative Services Course

The Certificate III in Investigative Services CPP30619 is designed for individuals seeking to enhance their knowledge and experience in the field of investigative services. This qualification is suitable for those looking to advance in their current employment or to improve future employment prospects through formal qualifications.

This qualification focuses on providing the essential knowledge and skills required to perform investigative services. It is important to note that it does not encompass every aspect of investigative services, given the wide-ranging nature of client requirements.

The Certificate III in Investigative Services is a highly sought-after qualification, nationally recognised within the security industry.

Participants will be provided with comprehensive learning materials and support from trainers. The course is delivered through a blend of in-class and external study, or it can be completed entirely externally, with the option to start immediately.

The Certificate III in Investigative Services blends leadership and investigative skills with methodologies for developing and implementing investigative services.

This qualification equips learners with the knowledge and skills necessary to provide investigative services to a diverse range of clients. These services are vital for clients such as individuals needing to gather evidence for court cases, organisations seeking to uncover criminal activities within or against them, and government bodies conducting searches for specific individuals.

• Understand the risk management process ISO 31000:2009
• Understand the threat assessment process
• Acquire the ability to undertake investigative services, including conducting surveillance tasks, providing effective reporting, and managing sensitive and personal information and documents.
• Learn about ISO 27043:2015, which covers Information Technology — Security Techniques — Incident Investigation Principles and Processes.
• Understand the requirements of 17020:2012 for Conformity Assessment, which is essential for the operation of various types of bodies performing inspections, suitable for conducting Crime Scene Investigations.
• Familiarise with ISO 22380:2018, focusing on Security and Resilience — Authenticity, Integrity, and Trust for Products and Documents — General Principles for Product Fraud Risk and Countermeasures.

This Qualification may be suitable for experienced personnel within the security industry who may wish to advance their career by entering the private investigation field or provide investigative services as part of their job role.

This also relates to experienced investigators with Qualifications and skills obtained through other sources of employment or training; such as the Police Force. They may choose to formalise their experience by attaining this Qualification through Recognition of Prior Learning or Current Competency.

This will be suited to the following job roles:

• Workers Compensation Investigation
• General Insurance Investigation
• Motor Vehicle Accident CTP Investigation
• Public Liability Investigation
• Local, state and federal Government Investigation
• Plaintiff Investigation
• Criminal Defence Investigation
• Loss Adjusting support services
• Transport & Marine Accident

Suggested pathways for further study after completion of this qualification include:

• PSP40416 Certificate IV in Government Investigations
• CPP41519 Certificate IV in Security Risk Analysis
• CPP40719 Certificate IV in Security Management

• Must live in and have a Western Australian residential address.
• Applicants must demonstrate adequate language, literacy, and numeracy skills for this level. A Language, Literacy, and Numeracy (LLN) assessment may be conducted prior to enrolment to determine if the applicant needs LLN support for this training.
• Participants have the option to undergo an LLN assessment with one of our qualified assessors before finalising their enrolment in this qualification.
• Candidates are expected to have a solid background in the Security Industry.
• Basic to intermediate computer skills are also required for entry into this qualification.
• 100 points of identification

USI Number Requirements:

From January 1, 2018, all students undertaking nationally recognised training must have a Unique Student Identifier (USI). For more information and to create a USI, visit the Government USI site here.

The Certificate III in Investigative Services course is structured to be delivered over 5 days of classroom attendance, each day consisting of 8 hours of face-to-face delivery.

The course commences with an intensive 5 day block, then 4 tutorials are scheduled after the course is delivered. These tutorials, of two days duration, are used to guide learners through their learning, projects and assessments.

Tutorial Attendance is mandatory.

A training and assessment diary may be initiated at enrolment or upon completion of the face-to-face phase to ensure you stay on track with your course completion. This flexible approach allows you to complete your qualification regardless of your current circumstances or time constraints, from anywhere in Australia. You may also be eligible for Recognition of Prior Learning (RPL).

Throughout your study, you will have access to our highly qualified and industry-experienced Trainer. They will provide guidance and assist you with setting completion timeframes for each unit to align with your study goals. Additionally, the Trainer is available throughout your study period to answer any queries or assist with any challenges you may encounter.

Participating in this course is an opportunity to challenge yourself and grow professionally. Investing in this learning experience will not only enhance your skills but also open up more job opportunities in your career.

The course is delivered through a blend of structured tutorials, workshops, case studies, videos, practical assignments, and real-world applications. Both individual and group work activities, along with assessment tasks, are integral parts of the course.

All trainers and assessors involved in this course are acknowledged experts in their respective fields, boasting relevant professional experience and training qualifications. This includes specialists in the security industry, former serving police officers, military personnel, and professionals in emergency response and medical services.

• CPPINV3026 Work effectively in investigative services
• CPPINV3027 Develop investigation plans
• CPPINV3028 Investigate and locate subjects
• CPPINV3029 Provide quality investigative services to clients
• CPPSEC3124 Prepare and present evidence in court

• BSBESB305 Address compliance requirements for new business ventures
• CPPINV3030 Conduct factual investigations
• CPPINV3031 Conduct interviews and take statements to support investigations
• CPPINV3032 Develop factual investigation reports
• CPPINV3033 Conduct covert surveillance operations
• CPPINV3034 Organise and operate surveillance vehicles
• CPPINV3035 Develop surveillance investigation reports
• HLTWHS003 Maintain work health and safety
• PSPCRT007 Compile and use official notes
• PSPREG006 Produce a formal record of interview
• PSPSEC009 Handle sensitive information