Certificate II in Security Operations Course

This course is designed for those interested in entering the security industry, whether as a career path or as a means to find additional work that accommodates their busy schedules.

Certificate II in Security Operations is focused on providing the essential knowledge and skills required to perform as a security officer. It is also relevant for individuals who have acquired qualifications and skills through other forms of employment or training, such as the Police Force, Corrections Department, Military Service, or those who have previously held a security qualification and licence.

These individuals may opt to formalise their experience by achieving this qualification through Recognition of Prior Learning or Current Competency.

Upon completing this qualification, suggested further study options include:

• CPP31318 Certificate III in Security Operations, or
• CPP31418 Certificate III in Close Protection Operations.

Individuals undertaking the CPP20218 Certificate II in Security Operations Course must successfully complete the course and receive their qualification before attempting the SAIWA Competency Test. When the individual has passed the competency test they are eligible to apply to Western Australian Police Licensing Enforcement Division (WAPOL) for a Security Officer license.

Learners should be aware that fees apply for both the SAIWA competency test and the WAPOL licensing process. These fees are subject to change, must be paid directly to the relevant organisations, and are not collected by Core Training Group. Please check the links above for current pricing.

As this qualification involves regulatory and licensing requirements, learners with certain criminal convictions—particularly violent offences—may be ineligible for a Security Officer licence. Core Training Group cannot provide advice on individual cases. For clarification, contact the Licensing Enforcement Division at 303 Sevenoaks Street, Cannington WA 6107, call 1300 171 011, or email [email protected]. Minor matters like traffic offences are generally not an issue, but it is your responsibility to check prior to making a booking with Core Training Group. Course deposits are non-refundable.

Learners must meet the following prerequisites prior to enrolling with or being issued with a qualification.

• Residency in Western Australia with a local residential address
• Must have a Unique Student Identifier (USI) number
• Legal right to work in Australia
• Minimum age requirement of 18 years to complete this course
• 100 points of identification
• Language, literacy, numeracy and digital skills, in line with Certificate II expectations
• Have access to a lap top computer or tablet (not phone) which can come to class

IMPORTANT:

Please be aware that this course is only available to participants residing in Western Australia. Enrolments from outside WA are not eligible, and no refunds will be issued in these cases.

Additionally, we are not CRICOS registered and therefore cannot deliver security training to international students on a study visa. If you enrol while holding a study visa, you will not be eligible for a refund.

When delivering this nationally recognised qualification in Perth, Core Training Group runs the CPP20218 Certificate II in Security Operations course as a 10-day class, or 14-night class, delivered through a blend of structured tutorials, workshops, case studies, videos, practical assignments, and real-world application. Both individual and group work activities, along with assessment tasks, are integral parts of the course. There are 18 assessment tasks, done as homework assignments.

Homework typically requires around 15 hours to complete, depending on the individual student’s personal circumstances and other commitments. This part of the training involves reading modules and applying the acquired knowledge to complete a number of written assessments. The homework is expected to be completed over the 2 weeks of the 10-day face-to-face course, or 3 weeks of the 14-night face to face evening course, outside of the scheduled course hours.

The trainers and assessors responsible for delivering our course are accredited experts in their respective fields. They hold the requisite qualification to deliver this course and meet the relevant professional experience requirements in line with the 2025 Standards Credential Policy.

In line with training package requirements, Core Training Group engages students in the 14 core units of competency resulting in the award of CPP20218 Certificate II in Security Operations.

In line with WA Police Licensing requirements, this course is delivered face to face only. Perth based courses are either scheduled:

1. Monday to Friday, from 08:30 am to 5:00 pm each day, for 10 days (2 weeks).
2. Conducted over 14 consecutive evenings, Monday to Friday only 5:30-10:30 pm each weeknight.

Our CPP20218 Certificate II in Security Operations course complies with Western Australia Police Security Licensing Branch requirements, the course a combination of supervised instruction and unsupervised activities, which include completing scenario-based activities and written assessments. These 18 activities build upon the theory provided during the face-to-face sessions and are considered essential homework.

Whilst we provide an evening class for learners’ convenience, please consider your personal circumstances and available time outside of course hours if you are thinking of doing the night course and intend to continue work full time. Learners’ will need to use their weekend to complete homework assignments. Working a full day, plus study and then homework makes for an intense 3 weeks, and many people report feeling exhausted with this workload.

It is important that you attend each day of the course. If you do not attend each day of your course you cannot graduate. Core Training Group will work with you to ‘catch up’ in the event of sickness at no cost (medical certificate required), or can book you in for the same session on the next course. Please note a $110.00 fee applies for each catch up class (day) required to complete your qualification.

If you miss a session on the night course, you can either book in for the same session on the day class (full day’s attendance required), or wait until the next night course, and align your catch up class there. Evening classes are held quarterly; certificates cannot be released until the catch up class is completed.

Core Training Group is committed to providing inclusive and supportive training to all students. As part of this, we aim to ensure prospective students have the language, literacy, numeracy and digital (LLND) skills required to successfully participate in their chosen course.

An LLND test can be administered for students who are unsure about returning to study or want to better understand their current skill level in relation to their prosed course. This helps us identify whether additional support or adjustment may be beneficial and ensures the course is a good fit for the student’s needs.

In context of training delivered by Core Training Group, specifically at the Certificate II level, digital literacy requirements include an ability to operate a device and connect to the internet, that the student can access and navigate our LMS, aXcelerate, can undertake and respond to general online communication and have a basic knowledge of device and internet troubleshooting.

We recognise the importance of incorporating digital technology into our training resources, in line with training package expectations. There is no requirement that students use AI at the Certificate II Security Operations level. Core Training Group provides resources and reading materials from which students can base their assessment answers.

For this reason, students must not use AI to research or answer assessment questions. Suspected use of AI may result in a verbal assessment. If the student cannot clearly and accurately explain their answers, the assessment will be failed. For details, see our AI and Assessment Policies via the link at the bottom of our website.

We recognise that students come from diverse backgrounds, with varying levels of ability, previous education, and life experience. Core Training Group provides flexible and culturally responsive learning environments that are inclusive of all learners and encourage open conversations about learning needs during the enquiry or enrolment process.

To obtain the nationally recognised qualification, CPP20218 Certificate II in Security Operations, participants are required to complete the assigned written and practical assessments. Specific details regarding these assessments will be provided along with the course materials. The program may offer some flexibility in terms of timing and may include suggested work activities. These activities can be conducted on-site or in a simulated work environment, as needed. This approach will be determined in consultation with stakeholders prior to the commencement of the course.

Participants will have access to our highly qualified and industry-experienced Trainers, who will provide guidance to assist with the completion of each unit within suitable timeframes, tailored to your study goals. Additionally, Trainers are available throughout the study period to answer any questions learners may have or to help overcome any challenges encountered during the course.

The assessment due dates will be agreed upon with the learner and outlined within the training and assessment plan.

The RTO, Core Training Group, will issue the learner qualification CPP20218 Certificate II in Security Operations upon the successful completion of the student’s assessments.

In cases where learners have chosen additional units of competencies to complement the CPP20218 Certificate II in Security Operations, such as SITHFAB021 Provide responsible service of alcohol, CPCWHS001 Prepare to work safely in the construction industry or HLTINF006 Apply basic principles and practices of infection prevention and control, those units will be separately awarded a Statement of Attainment.

Assuming course fees have been paid, the learner will receive their qualification or statement of attainment via mail within 30 days of completing the course.

Assessment for Recognition of Prior Learning (RPL) is a comprehensive audit of your skills, former education, employment history and other abilities, which may be conducted using a variety of tools inclusive of comprehensive portfolio of evidence, questions and written scenarios or gap training to substantiate and support your claim for RPL. More detailed information about the RPL process will be provided before enrolment by one of our training assessors. During this process, you and your assessor will determine if there is a need for any additional training. If required, this can be achieved through the completion of individual units, which may incur an additional fee.

Recognition of Prior Learning is offered to individuals who possess extensive experience in Security, Policing, Military, and related fields. If you have more than 1 years’ experience in security operations, you are encouraged to consider the RPL process. This involves undertaking a self-assessment against the competency standards of this qualification.

Fee for service – DAY COURSE: $849 ($400 non-refundable deposit on booking)

Fee for service – EVENING COURSE: $1049 ($500 non-refundable deposit on booking)

RPL without HLTAID011 – $749 (Crowd Control, course materials and SAIWA prep)

RPL with HLTAID011 – $849 (Crowd Control, HLTAID011, course materials & SAIWA prep)

Catch up class $110 per day

Group bookings – please contact us for pricing

Regional bookings – please contact us for pricing

Full payment is required prior to the commencement of the nominated course.

The fees cover all the necessary assessments and classroom resources, including resources required for pre-course online training. Please note that this course is not eligible for VET Funding. Our pricing is structured to ensure accessibility while maintaining the high-quality education you seek and deserve. We aim to strike a balance between affordability and delivering exceptional value to you, providing an economical and invaluable educational opportunity.

Core Training Group is committed to providing clear, fair and transparent arrangements for fees, refunds, cancellations and deferrals. The following policy applies to all students enrolling in fee-for-service training courses unless otherwise stated in a funding agreement.

Course Deposits

A non-refundable deposit is required to secure your place in a course. This deposit covers administrative costs associated with enrolment, course preparation and reserving your place in the program. By paying a deposit, you are confirming your commitment to participate in the course.

IMPORTANT:

Please be aware that this course is only available to participants residing in Western Australia. Enrolments from outside WA are not eligible, and no refunds will be issued in these cases.

Additionally, we are not CRICOS registered and therefore cannot deliver security training to international students on a study visa. If you enrol while holding a study visa, you will not be eligible for a refund.

Cancellations by Core Training Group

If Core Training Group cancels or reschedules a course and is unable to offer a suitable alternative date or delivery method:

• A full refund, including the deposit, will be provided; or
• Students may opt to defer their enrolment to a future course date at no additional cost.

Student-Initiated Cancellation

If a student wishes to cancel their enrolment:

• More than 7 days prior to the course start date: A partial refund may be granted, excluding the non-refundable deposit.
• Within 7 days of the course start date or after training has commenced: No refund will be issued, except in cases of compassionate or compelling circumstances, assessed on a case-by-case basis.

All cancellation requests must be submitted in writing to [email protected].

Deferrals and Transfers

Students may request to defer their enrolment or transfer to another course date:

• Requests must be made at least 5 business days prior to the course commencement date.
• A deferral incurs an administrative fee of $100 due at time of deferral.
• Deferrals are subject to course availability and must be used within 6 months of the original enrolment.

Special Consideration

Students experiencing illness, hardship or other significant personal circumstances may apply for a refund, credit, or deferral outside the normal policy conditions. Each case will be assessed individually, and supporting documentation may be required. Refunds, credit or deferral will not apply for students who have already commenced their course.

Refund Requests

To apply for a refund, cancellation or deferral, students must submit a written request to [email protected]. Requests will be reviewed within 10 business days, and written outcomes will be provided.