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Privacy Policy

At CORE Training Group (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (https://coretraining.wa.edu.au/) or sharing your information with us, you agree to the terms below.

Information We Collect

We may collect personal information such as:

  • Your name and contact details
  • Email address and phone number
  • Course and enrolment information
  • Information provided through our enquiry and booking forms
  • Payment and transaction information where required
  • Information needed to meet training and government reporting requirements

We may also collect information about how you use our website, such as your IP address, browser type and pages you visit. This may be collected through cookies and similar website technologies.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide information about our courses
  • Process enrolments, bookings, and payments
  • Deliver and manage training and assessment
  • Maintain student and participant records
  • Meet our legal, regulatory and reporting obligations
  • Improve our training programs and services
  • Send information about our courses or services where permitted

We will only use your personal information for purposes that are reasonably expected or otherwise permitted or required by law.

How We Protect Your Information

CORE Training Group takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Access to personal information is limited to people who need it to carry out their work or provide our services.

Sharing Your Information

We may need to share personal information with relevant organisations where required to provide our services or meet our legal and regulatory obligations. This may include government departments, regulatory bodies, training partners and service providers.

We do not sell your personal information.

Accessing or Correcting Your Information

You have the right to request access to personal information we hold about you and ask for it to be corrected if it is inaccurate or out of date.

If you would like to access or update your information, please contact our administration team.

Website and Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and support our marketing activities.

You can adjust your browser settings to manage or disable cookies, although this may affect some website features.

Changes to This Policy

We may update this policy occasionally. The latest version will always be on our website, with the updated “Effective Date” at the top. 

Contact Us

If you have other questions about this Privacy Policy or how we handle your personal information, please contact CORE Training Group:

Email: [email protected]
Phone: (08) 6336 8080
Website: https://coretraining.wa.edu.au/